Dealer Business Manager

We are looking for a Dealer Business Manager to be responsible for the French part of Switzerland.

This person will serve as the primary Steelcase contact for dealers in the region, building a strong partnership with their teams to develop Steelcases business and activities. Some of these activities will be: assisting with strategic opportunities, supporting the dealer in their commercial activities in collaboration with various Steelcase teams, coordinating a training program with our support teams, participating in the development of dealer strategic development plans, organizing marketing/commercial events to generate new opportunities and contribute to the success rate.

What you will be doing:

• Grow Steelcases business in strategic categories and vertical markets.
• Develop and execute priority and strategic sales opportunities (must win) with dealers in your region.
• Achieve and maximize sales and profitability goals for a portfolio of decentralized accounts and develop customer relationships in coordination with strategic account managers.
• Lead the development of relationships and agreements with dealer management, positioning yourself as a reference and partner, establishing communication and ensuring alignment with dealers.
• Build and maintain dealer planning tool in collaboration with dealers.
• Identify, characterize and develop new opportunities through networking or direct customer contact to support dealer growth.
• Manage the involvement of specialists to enhance dealer capabilities and support specific opportunities.
• Systematically use CRM (Salesforce) to manage performance and communicate with internal Steelcase teams.
• Ensure and guarantee the growth of activities in defined categories/markets.
• Initiate and implement actions necessary to advance the companys strategic priorities.
• Ensure customer satisfaction through a unique and exemplary experience.
• Lead activities by mobilizing the necessary resources and stakeholders for success, anticipating potential difficulties and involving stakeholders in their resolution.
• Promote Steelcase and its insights.

• Solid academic background or equivalent professional experience in commercial training.
• Proven management skills with experience in leading and coordinating teams.
• Experience in a B2B setting, understanding the dynamics and requirements of business-to-business interactions.
• Proficiency in office tools.
• Experience with ERP (Enterprise Resource Planning) systems.
• Competence in using CRM (Customer Relationship Management) software.
• Skilled in influencing, convincing, and negotiating with various stakeholders, including dealers, customers, specifiers, suppliers, and partners within your employment area.
• Ability to involve and unite all stakeholders effectively.
• Fluent in English and French both written and spoken.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us:

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and were always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.