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[NDK] Sales Operations Coordinator

Nidecker Group | 1180 Rolle, VD | CH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Nidecker Group with the position of [NDK] Sales Operations Coordinator - Nidecker Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information [NDK] Sales Operations Coordinator - Nidecker Group below matches your qualifications. Good Luck: D

Your primary responsibility will be to oversee all aspects of sales operations, including pre-orders, re-orders, warranty claims, and customer service inquiries…...

Hamster Kombat
Due to the continuing growth, Nidecker Group is looking for a Sales Operations Coordinator to join our Sales team at our headquarters.

Nidecker Group is located in Rolle - Switzerland – on the French-Swiss Riviera, close to the Lake Geneva and the Alps. The Group manages some of the best snowboarding brands in the world, such as Nidecker, Jones and Yes, and works with 60+ distributors in 40+ countries. For more information, you can visit our website.

As a Sales Operations Coordinator, you will be at the frontline of our sales efforts, managing interactions with dealers and international distributors to ensure exceptional service and support. Your primary responsibility will be to oversee all aspects of sales operations, including pre-orders, re-orders, warranty claims, and customer service inquiries. This role requires a customer-focused mindset, strong communication skills, and the ability to pragmatically find solutions.

Tasks

  • Dive into the heart of our operations, managing orders, and spending time navigating our ERP system (NetSuite) to ensure smooth sailing for our customers and distributors.
  • Act as the main point of contact for dealers and distributors, providing assistance with order processing, and product inquiries.
  • Manage warranty claims and returns, ensuring timely resolution and customer satisfaction.
  • Collaborate with the sales team to forecast demand, track inventory levels, and coordinate product shipments with the Logistics team.
  • Be the friendly face/voice of our company, responding to customer inquiries through phone calls, emails, and other channels with enthusiasim and a passion for snowboarding.
  • Develop and maintain strong relationships with dealers and distributors, fostering trust and loyalty.
  • Generate sales reports and analyze sales data to identify trends, opportunities, and areas for improvement.
  • Work closely with other departments, such as logistics and finance, to ensure seamless coordination of sales activities.
  • Stay informed about industry trends, competitor activities, and market developments to inform decision-making and strategy.
Requirements

  • Passion for snowboarding and knowledge of the outdoor sports industry is preferred.
  • Proven experience in sales operations, customer service, or a related field, preferably in the outdoor sports industry.
  • Fluency in English; additional language skills such as German or French are a plus.
  • Excellent communication and interpersonal skills, with the ability to build rapport with dealers, dsitributors and colleagues.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
  • Proficiency in full Microsoft Office Suite, in particular Excel.
  • Experience and familiarity with ERP softwares, Netsuite is an advantage.
  • Knowledge on our other digital tools, such as, Elastic, Mailchip, Reamaze etc. is a plus.
  • CFC maturite or bachelors degree in Business Administration, Marketing, or a related field.
  • Willingness and ability to travel during peak seasons for events, trade shows, and other business-related activities, ensuring strong represetnative of the commpany and engagement with stakeholders.

Information :

  • Company : Nidecker Group
  • Position : [NDK] Sales Operations Coordinator
  • Location : 1180 Rolle, VD
  • Country : CH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the [NDK] Sales Operations Coordinator job info - Nidecker Group 1180 Rolle, VD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies [NDK] Sales Operations Coordinator job info - Nidecker Group 1180 Rolle, VD in 09-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 09-05-2024

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