Reservations agent
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Radisson Hotel & Suites Zurich with the position of Reservations agent - Radisson Hotel & Suites Zurich which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Reservations agent - Radisson Hotel & Suites Zurich below matches your qualifications. Good Luck: D
Preferred knowledge about Radisson and ideally with the Emma PMS system. Acknowledged reservations experience within the Zurich area....
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We are too ‘CYCAS’ to be grumpy. .... our job isn’t over until we get a smile!
Cycas Hospitality are a hotel management company that prides itself on making a difference by being different.
Our vision is to be Europe’s leading hotel company and every member of our team plays their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. With a real focus on performance, people, quality, profit, and communities, Cycadettes transform hotels. We make working hard look like fun, whilst having a huge amount of fun working hard and delivering success and results.
OUR VALUES
- GROWTH: We aspire to “grow” in every sense, our performance, our business and most important our people
- INTEGRITY: A heartfelt desire to do the right thing
- FUN We take having fun seriously.
- TEAMWORK: We believe winning is a team sport
The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich. The hotel offers 343 apartments and 104 hotel rooms, which is a great mix for long stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace.
The perfect candidate has:
- Preferred knowledge about Radisson and ideally with the Emma PMS system
- Acknowledged reservations experience within the Zurich area
- Enthusiasm & a true team player
- Strong attention to detail and accuracy
- Highly organized and efficient
- A valid residence and working permit for Switzerland is required
- Excellent communication skills in English and German.
- Customer focused “Yes I Can”-mentality
What we offer you:
- Fixed 13th month, month share paid out directly
- Cycas smiles Reward & Celebration program
- Refer a Friend programme
- The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
- Feed your wanderlust with discounts in over 8000 hotels
The main responsibilities include:
- Process all reservations requests, changes and cancellations received by phone or e-mail,
- Identify guest reservations needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservations system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates and wholesale reservations.) by inputting the correct code and rate into the reservations system.
- Follow proper escalation procedures when addressing guest concerns.
- Support team to reach common goals
- Comply with quality assurance expectations and standards
Information :
- Company : Radisson Hotel & Suites Zurich
- Position : Reservations agent
- Location : Zürich, ZH
- Country : CH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Reservations agent job info - Radisson Hotel & Suites Zurich Zürich, ZH above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Reservations agent job info - Radisson Hotel & Suites Zurich Zürich, ZH in 24-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 24-05-2024
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