Assistant Manager Distribution: Certification and Compliance

Employment Type: Permanent
Contract Duration:

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

The Distribution and Payment team’s main goal is to help airlines and other airline industry players move towards a modern retailing approach, using Offers and Orders and recent IATA standards such as NDC and ONE Order. This is done through stakeholder engagement, implementation support, and industry tools.
The Airline Retailing Maturity (ARM) index provides airlines and their partners with improved visibility of their own and other organizations’ retailing maturity. The ARM index looks at an industry player’s technical capabilities, partnerships, and potential value captured while on the journey to modern airline retailing. This tool is constantly evolving as does the maturity of the industry and IATA is beginning to use ARM index information to help measure progress of transformation at the industry level and to see trends where we can be most helpful to the industry.
We are looking for a motivated and resourceful individual to join our team to help support the evolution of the ARM index and industry activities.

What your day would be like

• Execute operational processes within the ARM index, including communications with internal and external stakeholders
• Maintain documentation and process workflows
• Analyze data to support airline retailing activities
• Build, document and maintain data visuals (e.g. Power BI dashboards) in support of IATA’s airline retailing initiatives
• Coordinate meetings and discussions, as needed, with subject matter experts and ARM index participants
• Assist in reviewing and proofreading documentation
• Support ad-hoc projects and team initiatives as required.

We would love to hear from you if

• University graduate with Bachelor’s degree or equivalent work experience.
• Program, project and/or product management experience.
• Experience with data analytics.
• Familiar with data visualization and analysis tools and techniques. Proficient in using Power BI, Excel, SharePoint and PowerPoint.
• Experience with programming/scripting languages. Familiar with XML message formats and related technologies is a plus.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!