Project manager

Employment Type: Permanent
Contract Duration:

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

Reporting to the Global Head, Program Office, the Project Managers objective is to successfully deliver software products and infrastructure projects. The incumbent will work with the technical teams and engage with project stakeholders on all levels to ensure that the technical requirements are met and value is delivered to the stakeholders. The incumbent will work with the Project Management Office, ITS teams, vendors, and business owners to deliver projects in compliance with the ITS Project Lifecycle and IATA PMO methodology

What your day would be like

Manage projects through the entire life cycle and ensure that all necessary steps and best practices are followed. IATA uses the Agile project methodology focusing on scrum for technical project delivery. Some business activities are tracked using a traditional waterfall approach.
Ensure that the project delivery process is compliant with IATA policies, meets quality standards and meets the expectations of the business stakeholders.
Execute project management tasks such as: technical resource allocation, development of project schedules and timelines, managing project scope, IT cost estimations, managing interdependencies, manage vendor development resources, status reporting, stakeholder management, risk and issue management.
Collaborate with cross-functional teams to ensure that all aspects of the project are addressed, and everyone is working towards the same goals.
Facilitate sprint planning and monitor the execution while adhering to the testing process and releases planning; based-on accurate velocity calculations of the team.
Maximize the team’s performance by removing any kinds of impediments / blocking points (work with the team on internal issues, escalate and follow up on external issues).
Maintain project timeframes, IT budget estimates and regular status reports. Closely monitor the project progress and take appropriate action to address any deviations from the plan.
Assist or prepare steering committees and executive communication.
Manage the internal (IT) and external resources (Vendor) on the project team. Provide motivation and direction to the subject matter expert and product owner. Input, update project resource needs into the ITS resource plan on a frequent basis.
Ensure that the delivered and accepted product is effectively transitioned to operations through sign-offs with relevant stakeholders. This involves ensuring that the product is fully operational and ready for use with the support team and that the necessary processes are in place prior to production releases.

We would love to hear from you if

BA/BS Degree in Information Technology in the technical domain, management or any relevant field.
Minimum of 5 years’ experience working as an IT Project Manager.
Certified Scrum master or PMP certification is preferred.
Strong written and verbal communication skills in English.
Analytical skills, ability to identify issues early and propose solutions.
Able to develop and foster teamwork, build trust, and ability to work with remote product delivery teams.
Experience in working with Atlassian tools (Jira Software, Confluence), Microsoft Office, Teams and MS Project.
Experience with gathering and consolidating requirements from cross-functional groups, developing systems and designing applications/processes to address business needs.

Travel Required: Y: 10%

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!